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HomeCoronavirus‘Take Care Initiative’ to Help New Yorkers Safely Isolate If Infected with COVID-19

‘Take Care Initiative’ to Help New Yorkers Safely Isolate If Infected with COVID-19

Mayor De Blasio Announces ‘Take Care Initiative’ to Help New Yorkers Safely Separate

The Test & Trace Corps is the City’s comprehensive system to test and trace all positive cases of COVID-19

Mayor Bill de Blasio holds a media availability in the Blue Room at City Hall on Wednesday, May 27, 2020. Michael Appleton/Mayoral Photography Office

NEW YORK—Mayor de Blasio today announced the Test & Trace Corps’ “Take Care Initiative,” the City’s program to help all COVID positive New Yorkers safely separate to prevent the spread of the virus. The City will provide free hotel rooms with wraparound services for New Yorkers who are unable to safely separate in their own homes and support those who are separating at home with designated Resource Navigators.

“Helping New Yorkers safely separate is, along with testing and tracing, the key to safely reopening our city,” said Mayor Bill de Blasio. “Separating will help keep you and your loved ones safe—but it isn’t always easy. From providing free hotel rooms to delivering meals, your City is here to bridge the gap, and has your back each and every step of the way as you recover.”

Take Care

To help all New Yorkers ‘safely separate’ at home and monitor their health status, the Test & Trace Corps tracers will check-in via daily calls, text messages, and conduct in-person visits as necessary. These calls and texts will allow the monitors to gauge the progress of patients, ensure proper compliance with separation protocol,  and connect patients to more supportive services as necessary.

Through partnerships with 15 community-based organizations across the city, Resource Navigators will help New Yorkers overcome logistical issues they may encounter while safely separating in their homes, such as access to basic services like food, medicine, and laundry. Two hundred Resource Navigators will be on the ground next week in communities across the city, with the intention to expand the program and hire additional navigators in the following weeks.

For any person who is unable to safely separate in their own home, the City will offer “Take Care Hotels” free of charge. Any doctor, nurse, or physician’s assistants across the city can email [email protected] to refer a patient to a room. If you don’t have a doctor, any symptomatic New Yorker can call 844-692-4692, the City’s COVID hotline and ask for the COVID Hotel Program. 1,200 rooms are available now, with the goal to expand the number of rooms to 3,000 by late summer.

Case Monitors and Investigators

Over 1,700 tracers have been hired to joined the Test & Trace Corp, surpassing the City’s goal to hire 1,000 tracers by June 1, with 700 hired from neighborhoods hardest hit by the virus. To ensure the Corps can meet the needs of  New Yorkers from all backgrounds, 40 distinct languages are also spoken across the Corps.

New Testing Site

An additional 16 community testing sites will open through a partnership with AdvantageCare Physicians on June 1st. Appointments are encouraged, and those who are interested should call 866-749-2660 to make theirs today. Sites will be located across the five boroughs, with 3 sites in Brooklyn, 45 in Queens, 5 in the Bronx, and 1 on Staten Island.

An additional community testing site will also open this week at the Sorrentno Recreation Center in West Queens.

The following sites will open the week of June 1st:


Beach 39th Street Leavitt Field (Parking Lot)

1716 Bleecker Street


1302 Edward L Grant Highway

921, East 228th Street

Week of June 8:


4002 Fort Hamilton Parkway

6315 14th Avenue

Week of June 15:

Staten Island, Greenbelt Recreation Center

Week of June 22:

Queens, Jacob Riis Settlement House

Week of June 29:

Manhattan, Manhattan Ville Health Center

Bronx 4006 3rd Avenue


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